The second-hand marketplace Users Share Anger Regarding Size Changes
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
The second-hand shopping app has altered its sizing categories for female and kids' apparel failing to inform every member regarding the update.
Digital Channels Response
Numerous buyers and vendors have taken to social media saying Vinted listings now show a modified sizing category versus the original listing due to the recalibration.
The platform stated the revised method more closely matches comparable marketplaces.
They have suggested members to examine their items and manually change the size when needed, which has left users frustrated.
Measurement Approach Modifications
Before the change, the sizing featured one number and one letter, such as S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement used to be a 12 but currently displays as UK 16-18.
Member Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, explained products she uploaded featuring size 14 markings were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Required Changes
Another shopper, based in Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential following partial earnings loss," she said.
Platform Context
The app has more than 100 million users, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: last year, Vinted reversed a change concerning shipment methods after backlash from users.
